Question 1

What is MMJ.com?

Accepted Answer

MMJ.com is a telehealth platform that connects patients with state-licensed physicians for medical marijuana evaluations. Founded in 2019, we provide a secure, HIPAA-compliant way to get certified for a medical marijuana card from the comfort of your home. Our physicians are licensed in each state we serve and authorized to recommend medical cannabis to qualifying patients.

Question 2

Is MMJ.com legitimate?

Accepted Answer

Yes, MMJ.com is a legitimate medical service. We have a 4.9-star rating from 170 verified Google reviews. Our physicians are board-certified and licensed in the states where they practice. We are HIPAA compliant, use bank-level encryption to protect your data, and have helped over 10,000 patients get certified since 2019.

Question 3

How long has MMJ.com been in business?

Accepted Answer

MMJ.com was founded in 2019 and has been providing telehealth medical marijuana evaluations for over 5 years. During this time, we have helped more than 10,000 patients across 21 states obtain their medical marijuana certifications.

Question 4

What states does MMJ.com serve?

Accepted Answer

MMJ.com currently provides medical marijuana evaluations in 21 states: Arizona, Arkansas, Connecticut, Florida (in-person only), Georgia, Illinois, Iowa, Louisiana, Maryland, Michigan, Minnesota, Missouri, New Jersey, New York, Ohio, Oklahoma, Pennsylvania, Texas, Vermont, Virginia, and West Virginia. Check our homepage for the most current list of available states.

Question 5

What is the MMJ.com money-back guarantee?

Accepted Answer

We offer a 100% money-back guarantee on all evaluations. If our physician determines that you do not qualify for a medical marijuana card based on your state's qualifying conditions, you will receive a full refund of your evaluation fee. You only pay if you are approved.

Question 6

How do I contact MMJ.com support?

Accepted Answer

You can reach our support team by phone at 1-888-MMJ-8178 or by email at support@mmj.com. Our team is available 7 days a week to answer questions about the evaluation process, state registration, and any other concerns you may have.

Question 7

How do I get a medical marijuana card online?

Accepted Answer

Getting a medical marijuana card online with MMJ.com is a simple 3-step process: 1) Register on our secure platform and complete the medical intake form. 2) Schedule and attend a video or phone appointment with a licensed physician in your state. 3) If approved, receive your certification via email and use it to register with your state's medical marijuana program. The entire process can often be completed in under 24 hours.

Question 8

Is getting a medical marijuana card online through telehealth legal?

Accepted Answer

Yes, telemedicine evaluations for medical marijuana are legal in most states we serve. Since the COVID-19 pandemic, most states have permanently adopted telehealth regulations allowing physicians to certify patients for medical cannabis via secure video or audio conferencing. MMJ.com strictly adheres to all state-specific telemedicine laws to ensure your certification is valid at all dispensaries.

Question 9

What documents do I need for my evaluation?

Accepted Answer

For your evaluation, you will need: 1) A valid government-issued photo ID (driver's license, state ID, or passport). 2) Proof of state residency (utility bill, bank statement, or lease agreement if your ID address differs). 3) Medical records are helpful but not always required - your physician can often establish a diagnosis during the evaluation based on your medical history.

Question 10

Do I need medical records to get approved?

Accepted Answer

Medical records are helpful but not always mandatory. Our physicians can often establish a qualifying diagnosis during the evaluation by reviewing your symptom history and previous treatments. However, for conditions like PTSD, chronic pain, or specific diagnoses, having documentation (prescriptions, doctor's notes, X-rays, or test results) can strengthen your case and speed up the process.

Question 11

How long does the medical marijuana evaluation take?

Accepted Answer

The telehealth evaluation itself typically takes 10-20 minutes. Most patients receive their physician certification on the same day as their appointment. After certification, state processing times vary: some states issue cards within 24-48 hours, while others may take 1-3 weeks. Many dispensaries allow shopping with a valid certification while waiting for your physical card.

Question 12

What happens during a medical marijuana evaluation?

Accepted Answer

During your evaluation, you will meet with a licensed physician via phone or video call—your choice! The doctor will: 1) Review your medical history and any records you've provided. 2) Discuss your symptoms, how they affect your daily life, and what treatments you've tried. 3) Explain how medical cannabis might help your condition. 4) Answer any questions you have. 5) If you qualify, provide your official certification. There is no physical exam required.

Question 13

Can minors get a medical marijuana card?

Accepted Answer

Yes, in most states, patients under 18 can qualify for a medical marijuana card with parental consent. A parent or legal guardian must serve as the patient's designated caregiver and will be responsible for purchasing and administering the medication. Some states require additional physician certifications for pediatric patients. Contact us to learn about your state's specific requirements for minors.

Question 14

What if I am not approved by the doctor?

Accepted Answer

If our physician determines that you do not qualify based on your state's qualifying conditions, you will not be charged for the consultation - this is our 100% money-back guarantee. The doctor may provide guidance on alternative options or suggest additional documentation that could support a future application.

Question 15

Can I get a same-day appointment?

Accepted Answer

Yes, MMJ.com offers same-day appointments 7 days a week, including evenings. Availability varies by state and demand, but most patients can schedule an evaluation within hours of registering. If approved, you can receive your certification the same day.

Question 16

How much does a medical marijuana card cost?

Accepted Answer

The MMJ.com evaluation fee is $149.99 for both new patient evaluations and renewals. This covers your telehealth consultation with a licensed physician and your certification letter. Additionally, most states charge a separate registration fee (ranging from $0 to $100+) when you apply for your state card. Total costs vary by state - check your state page for specific fee breakdowns.

Question 17

Are there additional state fees I need to pay?

Accepted Answer

Yes, most states charge a registration fee to process your medical marijuana card application. These fees range from $0 (Ohio recently eliminated its fee) to over $100 depending on the state. The state fee is paid directly to your state's health department, not to MMJ.com. We provide transparent cost breakdowns on each state page so you know the total investment upfront.

Question 18

Do you offer payment plans or financing?

Accepted Answer

Currently, MMJ.com requires full payment at the time of scheduling. However, we occasionally offer promotional discounts and coupon codes. Check our website or contact support for any current offers. Some patients use HSA (Health Savings Account) or FSA (Flexible Spending Account) funds to cover their evaluation costs, as medical marijuana evaluations may qualify as a medical expense.

Question 19

Is a medical marijuana card covered by health insurance?

Accepted Answer

No, health insurance does not cover medical marijuana evaluations or cannabis purchases. Because cannabis remains federally illegal, insurance companies cannot cover related expenses. However, as mentioned, some patients use HSA or FSA funds. The out-of-pocket cost is often offset by tax savings medical patients receive at dispensaries in many states.

Question 20

Are there discounts for veterans?

Accepted Answer

MMJ.com is proud to support veterans. We offer a free evaluation program for veterans - visit our Veterans page at mmj.com/medical-marijuana-for-veterans-free-marijuana-card-application/ for details on eligibility and how to apply. Veterans have served our country, and we believe they deserve accessible healthcare options.

Question 21

How much does it cost to renew my medical marijuana card?

Accepted Answer

Renewal evaluations through MMJ.com cost the same as new patient evaluations: $149.99. We do not charge hidden "renewal fees" or premium pricing. You will also need to pay your state's renewal registration fee, which is typically the same as the initial registration fee. Start the renewal process 30-90 days before expiration to avoid any gap in coverage.

Question 22

What payment methods do you accept?

Accepted Answer

MMJ.com accepts all major credit cards (Visa, Mastercard, American Express, Discover) and debit cards. Payments are processed securely through our encrypted payment system. For privacy, charges appear discreetly on your statement.

Question 23

What medical conditions qualify for a medical marijuana card?

Accepted Answer

Qualifying conditions vary by state but commonly include: chronic pain, PTSD, cancer, epilepsy/seizures, multiple sclerosis, Crohn's disease, glaucoma, HIV/AIDS, Parkinson's disease, ALS, and many others. Most states have 15-25+ approved conditions, and many include provisions for "conditions of the same kind or class" that cause similar symptoms. Check your state's specific list on our state pages.

Question 24

Does chronic pain qualify for a medical marijuana card?

Accepted Answer

Yes, chronic pain is the most common qualifying condition across all medical marijuana programs. This includes arthritis, back pain, neuropathy, fibromyalgia, migraines, and any persistent pain lasting more than 3 months. You do not need to have tried opioids first - many patients seek medical cannabis specifically to avoid or reduce opioid use.

Question 25

Does anxiety or PTSD qualify for a medical marijuana card?

Accepted Answer

PTSD (Post-Traumatic Stress Disorder) is a qualifying condition in almost every state with a medical marijuana program. Anxiety qualifies in some states (like Pennsylvania and New Jersey) but not all. During your evaluation, our physician will discuss your specific symptoms and determine if you qualify under your state's approved conditions.

Question 26

Do I need a formal diagnosis to get a medical marijuana card?

Accepted Answer

Not necessarily. While having a prior diagnosis and medical records can help, our physicians can evaluate your symptoms and medical history during the consultation. If your symptoms and history support a qualifying condition, the physician may be able to provide certification. However, some conditions (like PTSD) may require prior documentation for faster approval.

Question 27

What if my condition is not on the qualifying list?

Accepted Answer

Many states include a catch-all provision for conditions "of the same kind or class" as those explicitly listed, or conditions causing specific symptoms like chronic pain, nausea, or muscle spasms. If your condition causes symptoms similar to listed conditions, you may still qualify. Our physicians evaluate patients on a case-by-case basis and can advise whether your condition might qualify.

Question 28

Can I get a medical card for insomnia or sleep disorders?

Accepted Answer

Sleep disorders are not always explicitly listed as qualifying conditions, but they are often symptoms of conditions that do qualify (such as chronic pain, PTSD, or anxiety). Additionally, some states include "severe or chronic insomnia" or allow certification for conditions causing similar debilitating symptoms. Discuss your sleep issues with our physician during your evaluation.

Question 29

Do I qualify if I already use cannabis recreationally?

Accepted Answer

Your current cannabis use does not disqualify you from getting a medical card. Many patients who have been self-medicating discover they have qualifying conditions. A medical card provides legal protections, access to medical-only products, potential tax savings, and professional guidance on proper dosing and strains for your specific condition.

Question 30

Is medical marijuana legal in my state?

Accepted Answer

Medical marijuana is legal in 38 states plus Washington D.C. However, each state has its own program with different rules. MMJ.com currently serves 21 states where telehealth evaluations are permitted. Visit our homepage to see if your state is available, or check your state's department of health website for program details.

Question 31

Can I use my medical marijuana card in other states (reciprocity)?

Accepted Answer

Some states offer reciprocity, meaning they recognize out-of-state medical marijuana cards. States with reciprocity include Arkansas, Maine, Missouri, Nevada, Oklahoma (temporary license required), and Washington D.C. However, many states like Ohio, Florida, and Pennsylvania do not accept out-of-state cards. Always verify current laws before traveling, and never transport cannabis across state lines - this is a federal crime.

Question 32

Can I lose my job for having a medical marijuana card?

Accepted Answer

Employment protections vary significantly by state. Some states (like Pennsylvania, Illinois, and New Jersey) offer workplace protections for medical marijuana patients, while others do not. Federal employees and safety-sensitive positions (transportation, heavy machinery) generally have no protection regardless of state law. Review your state's specific employment protections and consider consulting an employment attorney if concerned.

Question 33

Can I own a firearm with a medical marijuana card?

Accepted Answer

This is a complex legal issue. Under federal law, cannabis users are prohibited from purchasing or possessing firearms, regardless of state medical marijuana laws. ATF Form 4473 (required for firearm purchases) asks about controlled substance use. Some patients face difficult choices between medical marijuana access and Second Amendment rights. Consult a firearms attorney for guidance specific to your situation.

Question 34

How much medical marijuana can I legally possess?

Accepted Answer

Possession limits vary by state, typically ranging from 2 to 8 ounces of usable cannabis, or a 30-90 day supply as determined by your physician. Some states also limit concentrates, edibles, and plant counts separately. Exceeding your state's possession limit - even with a valid card - can result in legal penalties. Check your state page for specific limits.

Question 35

Can I grow cannabis at home with a medical card?

Accepted Answer

Home cultivation laws vary by state. Some states (like Michigan and Missouri) allow registered patients to grow a limited number of plants at home, while many others (like Ohio, Florida, and Pennsylvania) prohibit home cultivation entirely. Where allowed, strict rules typically apply regarding plant counts, security, and visibility. Check your state's specific regulations.

Question 36

Where can I legally consume medical marijuana?

Accepted Answer

Medical marijuana consumption is typically restricted to private residences. Public consumption, consumption in vehicles (even as a passenger), and consumption on federal property are illegal in all states. Some states also prohibit consumption in rental properties if the landlord prohibits it. When in doubt, consume only in your private home.

Question 37

Can I travel with medical marijuana?

Accepted Answer

You can transport medical marijuana within your state according to state regulations (typically in a sealed container, in the trunk). However, you cannot fly with cannabis - airports are federal jurisdiction. You also cannot drive across state lines with cannabis, even between two legal states, as this violates federal law. Keep your patient ID card with you when transporting medical marijuana.

Question 38

What happens after I am approved by the doctor?

Accepted Answer

After approval, you will receive your signed physician certification via email, typically within minutes. This document contains all the information needed to register with your state's medical marijuana program. We also provide step-by-step instructions for completing your state registration, including links to the appropriate state portal.

Question 39

How do I register with my state after getting certified?

Accepted Answer

After receiving your MMJ.com certification, you will need to: 1) Create an account on your state's medical marijuana registry website. 2) Upload your physician certification and ID documents. 3) Pay the state registration fee. 4) Submit your application. Processing times vary by state from same-day to several weeks. Our support team can guide you through this process.

Question 40

How long until I can visit a dispensary?

Accepted Answer

This depends on your state's processing time. Some states (like Ohio and Missouri) issue temporary cards or allow shopping with just a valid certification, so you may be able to visit a dispensary the same day you're approved. Other states require waiting for your official card, which can take 1-3 weeks. Check your state page for specific timelines.

Question 41

Can I use my medical marijuana card at any dispensary in my state?

Accepted Answer

Yes, your medical marijuana card is valid at all licensed dispensaries in your state. There is no requirement to register with or commit to a specific dispensary. You can shop around, compare prices, and visit different locations based on convenience, product selection, or promotions.

Question 42

How long is my medical marijuana card valid?

Accepted Answer

Card validity varies by state, typically ranging from 1 to 3 years. Most states issue cards valid for 1 year. Some states (like Oklahoma) offer 2-year cards. Your certification from MMJ.com matches your state's card validity period. You will need to renew both your physician certification and state registration before expiration.

Question 43

When should I start the renewal process?

Accepted Answer

We recommend starting the renewal process 30-90 days before your card expires, depending on your state's processing times. MMJ.com sends email reminders before your card expires. Renewing early ensures no gap in your ability to purchase medical cannabis. Your new card will be valid from the date of renewal, not from when your old card expires.

Question 44

Do I need to see a doctor again to renew my card?

Accepted Answer

Yes, all states require a new physician certification for each renewal period. This ensures that medical cannabis continues to be appropriate for your condition. Renewal evaluations with MMJ.com are similar to initial evaluations but typically faster since we have your history on file. The cost is the same: $149.99.

Question 45

What if I let my medical marijuana card expire?

Accepted Answer

If your card expires, you lose the legal ability to purchase cannabis from dispensaries. Any cannabis you possess may put you at legal risk without a valid card. The good news is you can still complete a renewal evaluation rather than starting over as a new patient, even if your card has already expired. However, you'll need to wait for your new card before purchasing again.

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