New York Medical Marijuana Card Replacement Guide
Lost or damaged your New York medical marijuana certification? Replacement is simple, fast, and free in New York.
Can I Replace My New York Medical Marijuana Card?
Yes! New York uses a certification system rather than physical cards. Your certifying physician can issue a new 12-month certification that will be emailed to you.
If you were certified through MMJ.com:
- Contact us via LiveChat or email
- Request a replacement certification
- Receive your new certification by email
Do I Need to Report a Lost or Stolen Card?
Yes, reporting is recommended to:
- Protect your identity
- Prevent unauthorized use
- Deactivate the old certification
How to report: Contact the NY Department of Health Medical Marijuana Program at 1-844-863-9312 or email mmp@health.ny.gov.
How to Get a Replacement Certification
- Report the loss to the NY Department of Health
- Contact your certifying physician (or MMJ.com if certified with us)
- Request a new 12-month certification
- Receive your new certification by email
Replacement Costs
| Item | Cost |
|---|---|
| Replacement certification | FREE |
There is no fee for replacement certifications in New York.
How Long Does Replacement Take?
| Provider | Timeline |
|---|---|
| MMJ.com patients | 1-2 business days |
| Other providers | Varies by physician |
Once your doctor receives the request, your new certification will be emailed promptly.
Need Help?
- NY DOH Phone: 1-844-863-9312
- NY DOH Email: mmp@health.ny.gov
- MMJ.com Support: LiveChat or email
- Website: cannabis.ny.gov
Information current as of December 2025. Verify with NY DOH for the most up-to-date requirements.